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How to Cancel Imperfect Foods

Cancellation is straightforward since there are no subscription fees - you only pay for groceries ordered. Your account lives on Misfits Market (after their 2021 merger), and you can pause or cancel entirely online.

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Quick Facts

0
Cancel online?
Yes
Pause option?
Yes
Refund policy
No subscription fees exist. Contact support with photos of damaged items for account credits.
After cancellation
Order history, addresses, and payment methods are saved for 2 years after cancellation to enable reactivation. Request complete data deletion from customer support.

Cancellation Steps

Go directly to Imperfect Foods cancellation page

  1. Sign in to Misfits Market

    Go to misfitsmarket.com and log in with your Imperfect Foods email and password.

  2. Go to Account Settings

    Click your profile icon in the top right and select "Account Settings" from the dropdown menu.

  3. Find Subscription or Deliveries

    Look for "Subscription" or "Deliveries" in Account Settings to view your status.

  4. Select Pause or Cancel

    Choose "Pause Deliveries" (temporary) or "Cancel Account" (permanent), then confirm.

Tips & Things to Know

  • Pause instead of cancel if unsure - your account and preferences stay intact for up to 4 weeks.
  • Cancel early in the week to avoid an already-placed order that closes Thursday/Friday.
  • Contact hello@misfitsmarket.com with photos of damaged items to claim account credits instead.

Your Consumer Rights

  • Under the FTC Negative Option Rule, you have the right to cancel recurring services without penalty and companies must honour cancellation promptly.
  • UK: Consumer Contracts Regulations 2013 grants a 14-day cooling-off period for online purchases where applicable.

Frequently Asked Questions

Can I cancel Imperfect Foods at any time?
Yes. There is no contract, fee, or minimum commitment. Cancel anytime through account settings.
Will I get a refund if I cancel?
No refund is owed since there are no subscription fees. Contact support with photos of damaged items for account credits.
What happens to my data after cancellation?
Your order history, addresses, and payment methods are saved for 2 years for easy reactivation.
Can I pause instead of cancel?
Yes. Pause deliveries for 1 - 4 weeks through account settings. Your preferences stay intact.
Why is my account on Misfits Market?
Imperfect Foods merged with Misfits Market in 2021. All accounts migrated to misfitsmarket.com automatically.

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