How to Cancel IDrive
IDrive provides cloud backup for multiple devices with a single account. Cancel your subscription through your account settings or by contacting support.
Steps verified March 2026
Quick Facts
Pricing (all plans)
Cancel online?
Yes
Pause option?
No
Refund policy
Refund available within 15 days of purchase. No partial refunds after 15 days.
After cancellation
Backup data retained for 30 days after subscription expiry, then deleted.
Cancellation Steps
Go directly to IDrive cancellation pageLog in to IDrive
Go to idrive.com and sign in to your account.
Go to Account settings
Click your username and select "Account" or "My Account".
Cancel auto-renewal
Under Subscription or Billing, click "Cancel Auto-Renewal" or "Do Not Renew" and confirm.
Tips & Things to Know
- Download your backed-up data before cancelling.
- IDrive retains your data for 30 days after account expiry.
- The free tier includes 10 GB of backup storage.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
How long are my backups kept after cancelling?
IDrive retains your data for 30 days after your subscription expires.
Is there a free plan?
Yes, IDrive offers a free plan with 10 GB of backup storage.
Can I retrieve my data after cancelling?
Yes, within 30 days of expiry. After that, data is permanently deleted.
Annual Cost
£79.50
per year for IDrive
Cancelling saves you this every year