How to Cancel Hotels.com Rewards
You can delete your Hotels.com Rewards account online through your settings. Your account data will be removed according to the privacy policy.
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Quick Facts
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refund applicable. Hotels.com Rewards is a free loyalty programme.
- After cancellation
- Account data is deleted upon request. Some data may be retained for legal obligations.
Cancellation Steps
Go directly to Hotels.com Rewards cancellation pageSign in to Hotels.com
Go to hotels.com and log in with your account credentials.
Go to Account Settings
Click your profile icon and select Account Settings from the menu.
Find Delete Account option
Look for Delete Account or Close Account under Privacy or Account Management.
Confirm deletion
Follow the prompts and confirm. Your account will be permanently deleted.
Tips & Things to Know
- Redeem any accumulated rewards before deleting your account.
- The programme is free - consider keeping it for future bookings.
- Deleting your account also removes your booking history and saved properties.
Your Consumer Rights
- Under UK GDPR, you have the right to request erasure of your personal data.
- Under the Consumer Contracts Regulations 2013, cancellation must not be harder than sign-up.
Frequently Asked Questions
- Can I delete my Hotels.com Rewards account online?
- Yes. Go to Account Settings and select Delete Account. No contact with support needed.
- Will I lose my rewards if I delete my account?
- Yes. Any accumulated rewards are forfeited when you delete your account permanently.
- Can I just unsubscribe from emails instead?
- Yes. You can manage email preferences without deleting your account.
- Is there a cost to delete my account?
- No. Hotels.com Rewards is a free programme and deletion is free.
- Can I rejoin after deleting my account?
- Yes, but previous rewards and booking history will not be restored.