How to Cancel Historic Scotland
Historic Environment Scotland (HES) membership provides free entry to over 70 historic sites across Scotland. Cancel by contacting HES directly.
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Quick Facts
- 0
- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Refund policy
- Pro-rata refund within 14 days. No refunds after 14 days.
- After cancellation
- Membership records retained per HES data retention policy.
Cancellation Steps
Go directly to Historic Scotland cancellation pageContact HES
Call 0131 668 8999 or email members@hes.scot.
Provide your membership details
Give your membership number and request cancellation.
Cancel direct debit
If paying by direct debit, ask HES to cancel it and also notify your bank.
Confirm cancellation
Request written confirmation of your membership cancellation.
Tips & Things to Know
- Cancel your direct debit with your bank as well as HES.
- Your membership remains valid until its expiry date.
- Joint memberships require the primary member to cancel.
Your Consumer Rights
- UK Consumer Rights Act 2015 applies.
- 14-day cooling-off period for memberships purchased online.
Frequently Asked Questions
- Can I cancel online?
- No, contact HES by phone or email to cancel your membership.
- Will my membership stop immediately?
- Your membership remains active until its expiry date regardless of when you cancel renewal.
- Is there a reciprocal agreement with other heritage organisations?
- Yes, HES members receive discounts at Cadw and English Heritage sites.