How to Cancel Hims
Hims is a US telehealth platform offering subscriptions for hair loss, erectile dysfunction, skincare, and mental health. Cancellation can be done online through your account dashboard. Hims ships medications on a recurring basis, so cancel before your next shipment date to avoid charges.
Steps verified March 2026
Quick Facts
Monthly cost
£25.00/mo
£300.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for shipped medications. Unshipped orders can be cancelled for a refund.
After cancellation
Health records retained per HIPAA requirements. Account data deleted upon request.
What to Watch Out For
- Multiple steps with pause and downgrade offers before reaching actual cancellation
- Highlights health risks of stopping treatment during the cancellation flow
Cancellation Steps
Go directly to Hims cancellation pageLog in to your Hims account
Go to forhims.com and sign in.
Go to Account Settings
Navigate to your subscription management page.
Select the subscription to cancel
Choose which treatment or product subscription you want to cancel.
Follow the cancellation flow
Hims will present options to pause, switch, or skip before allowing full cancellation.
Confirm cancellation
Complete the cancellation and note when your current supply expires.
Tips & Things to Know
- Cancel at least 48 hours before your next processing date to avoid the next shipment.
- Hims offers the option to pause or change frequency instead of cancelling entirely.
- Any medications already shipped are non-refundable.
Your Consumer Rights
- Under ROSCA, Hims must provide a simple online cancellation mechanism.
- HIPAA protects your health information even after account cancellation.
- The FTC Click-to-Cancel rule requires cancellation to be as easy as sign-up.
Frequently Asked Questions
Can I cancel Hims online?
Yes. Cancellation is available through your account dashboard at forhims.com.
Will I get a refund for my last order?
No. Shipped orders are non-refundable. Cancel before the next processing date to avoid charges.
Can I pause instead of cancelling?
Yes. Hims offers subscription pauses and frequency adjustments.
What happens to my prescription?
Your prescription remains valid but Hims will stop shipping. You can fill it elsewhere.
Is my health data safe after cancelling?
Yes. Hims retains health records per HIPAA requirements and deletes other data upon request.
Annual Cost
£300.00
per year for Hims
Cancelling saves you this every year