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How to Cancel Hims

Hims is a US telehealth platform offering subscriptions for hair loss, erectile dysfunction, skincare, and mental health. Cancellation can be done online through your account dashboard. Hims ships medications on a recurring basis, so cancel before your next shipment date to avoid charges.

Moderate
Health & Wellness

Steps verified

Quick Facts

Monthly cost
£25.00/mo
£300.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for shipped medications. Unshipped orders can be cancelled for a refund.
After cancellation
Health records retained per HIPAA requirements. Account data deleted upon request.

Cancellation Steps

Go directly to Hims cancellation page

  1. Log in to your Hims account

    Go to forhims.com and sign in.

  2. Go to Account Settings

    Navigate to your subscription management page.

  3. Select the subscription to cancel

    Choose which treatment or product subscription you want to cancel.

  4. Follow the cancellation flow

    Hims will present options to pause, switch, or skip before allowing full cancellation.

  5. Confirm cancellation

    Complete the cancellation and note when your current supply expires.

Tips & Things to Know

  • Cancel at least 48 hours before your next processing date to avoid the next shipment.
  • Hims offers the option to pause or change frequency instead of cancelling entirely.
  • Any medications already shipped are non-refundable.

Your Consumer Rights

  • Under ROSCA, Hims must provide a simple online cancellation mechanism.
  • HIPAA protects your health information even after account cancellation.
  • The FTC Click-to-Cancel rule requires cancellation to be as easy as sign-up.

Frequently Asked Questions

Can I cancel Hims online?
Yes. Cancellation is available through your account dashboard at forhims.com.
Will I get a refund for my last order?
No. Shipped orders are non-refundable. Cancel before the next processing date to avoid charges.
Can I pause instead of cancelling?
Yes. Hims offers subscription pauses and frequency adjustments.
What happens to my prescription?
Your prescription remains valid but Hims will stop shipping. You can fill it elsewhere.
Is my health data safe after cancelling?
Yes. Hims retains health records per HIPAA requirements and deletes other data upon request.

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