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How to Cancel Hers

Cancellation is straightforward through your online account. You can pause temporarily or cancel completely, and your subscription stops renewing at the next billing date.

Moderate
Health & Wellness

Steps verified

Quick Facts

Monthly cost
£25.00/mo
£300.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
Shipped orders are not refundable. Unshipped orders may be cancelled before processing.
After cancellation
Medical records and prescription history are retained per healthcare regulations after cancellation.

Cancellation Steps

Go directly to Hers cancellation page

  1. Sign in to Hers

    Go to forhers.com and log in with your account credentials.

  2. Go to Account Settings

    Click on your account menu and select subscription or account settings.

  3. Click "Manage" or "Cancel"

    Find your active subscription and click the manage or cancel option.

  4. Confirm cancellation

    Choose cancel or pause, then confirm. Changes take effect at your next billing date.

Tips & Things to Know

  • Hers offers a pause option to temporarily stop deliveries without cancelling.
  • Cancel before your next billing date to avoid being charged again.
  • Contact support if online cancellation does not complete successfully.

Your Consumer Rights

  • US users: FTC guidelines and state consumer protection laws apply to subscription cancellation.
  • UK users: Consumer Rights Act 2015 covers health subscriptions and cooling-off periods.

Frequently Asked Questions

Can I cancel Hers online?
Yes. Cancel through your account settings at forhers.com without calling support.
Can I pause instead of cancelling?
Yes. Hers offers a pause option to temporarily stop shipments.
Will I get a refund if I cancel?
Shipped orders are not refundable. Unshipped orders may be cancelled before processing.
What happens to my prescriptions?
Prescription records are retained per healthcare regulations. Automatic refills stop.
When does cancellation take effect?
Immediately for future charges. Orders already in processing may still ship.

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