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How to Cancel Heights Supplements

Cancellation is straightforward through your online account. Your access continues until the end of your current billing period, though some plans have minimum 3-month commitment terms.

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Quick Facts

Monthly cost
£29.00/mo
£348.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
First-month money-back guarantee within 30 days. No refunds for subsequent months after that period.
After cancellation
Your account, order history, and payment information remain preserved indefinitely after cancellation, allowing you to reactivate anytime.

Cancellation Steps

Go directly to Heights Supplements cancellation page

  1. Sign in to Heights

    Go to yourheights.com and log in with your email and password.

  2. Go to Account Settings

    Click your account menu and select 'Subscriptions' or 'Manage Subscription'.

  3. Click Cancel Subscription

    Select 'Cancel Subscription' or 'Pause Subscription' for temporary suspension.

  4. Confirm cancellation

    Complete the confirmation and check your email for a cancellation receipt.

Tips & Things to Know

  • Cancel before your next billing date to avoid being charged another month.
  • Use the pause feature if you want to temporarily suspend deliveries instead of cancelling.
  • Check your plan's minimum commitment terms - some require 3+ months before cancellation.

Your Consumer Rights

  • UK consumers have a 14-day cooling-off period under the Consumer Rights Act 2015 for distance contracts, though this may not apply if you've used the product.
  • You have statutory rights under the Consumer Rights Act 2015 to claim remedies if supplements don't match their description.

Frequently Asked Questions

Can I cancel Heights anytime?
Month-to-month plans can be cancelled anytime. Some plans have 3-month minimum commitments requiring support contact to exit early.
Will I get a refund if I cancel?
Heights offers a first-month money-back guarantee within 30 days. After that, no refunds are issued, but you won't be charged after cancellation.
What happens to my Heights account after cancellation?
Your account, order history, and payment information remain saved indefinitely, allowing you to reactivate anytime.
Can I pause Heights instead of cancelling?
Yes. Pause for 1-3 months without charges, and resume anytime without re-entering details.
Should I consult a doctor before starting Heights?
Consult your doctor if pregnant, nursing, or taking medications, as ingredient interactions are possible.

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