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How to Cancel Gumtree

Account deletion on Gumtree is immediate and permanent. All your listings, messages, and profile data are removed instantly with no recovery option.

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
Gumtree is free. Paid ad credits are non-refundable and forfeited upon account deletion.
After cancellation
All profile, listings, messages, and personal data are permanently deleted immediately. Data cannot be recovered after deletion.

Cancellation Steps

Go directly to Gumtree cancellation page

  1. Sign in to Gumtree

    Go to gumtree.com (UK) or gumtree.com.au (Australia) and log in with your email and password.

  2. Go to account settings

    Click your profile icon in the top right, then select 'My Account' from the dropdown menu.

  3. Find the delete account option

    Scroll to 'Settings' or 'Privacy' and look for 'Delete Account' or 'Account Deletion Request'.

  4. Confirm deletion

    Click 'Confirm Delete' or 'Yes, Delete My Account'. Your account is deleted immediately.

Tips & Things to Know

  • Gumtree is free - there are no subscription fees to cancel, but paid ad credits are non-refundable.
  • Save important buyer or seller contact details before deletion, as all messages are permanently removed.
  • UK and Australian accounts are separate - delete each one independently if you have both.

Your Consumer Rights

  • UK users: Consumer Rights Act 2015 protects against unfair contract terms and covers your rights.
  • Australian users: Australian Consumer Law (ACL) provides statutory guarantees for online services.

Frequently Asked Questions

Is Gumtree free to use?
Yes, Gumtree is completely free for basic listings. Paid promotional ad credits are optional and non-refundable.
What happens to my listings when I delete my account?
All active and archived listings, messages, and profile data are permanently deleted and cannot be recovered.
How long does account deletion take?
Deletion is instant. Your account is removed immediately upon confirmation, and you'll receive a confirmation email.
Can I pause my account instead of deleting it?
No. Gumtree offers no pause option. Deletion is permanent, but you can create a new account with the same email later.
Do I need to delete my UK and Australian accounts separately?
Yes. gumtree.com and gumtree.com.au are separate platforms. You must delete each account independently.

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