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How to Cancel Gumroad

Closing your Gumroad account is straightforward and done entirely online through your settings. Account deletion is permanent, so download your sales data and resolve pending payouts first.

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
No refunds issued. Pending earnings from sales are paid on schedule. Transaction fees already collected are non-refundable.
After cancellation
Account data is permanently deleted upon closure. However, Gumroad retains transaction records for legal and financial compliance purposes.

Cancellation Steps

Go directly to Gumroad cancellation page

  1. Sign in to Gumroad

    Go to gumroad.com and log in with your email address and password.

  2. Go to Settings

    Click your profile picture in the top right and select 'Settings' from the dropdown menu.

  3. Download your data and check payouts

    Download your sales history and customer data. Ensure pending payouts have processed before proceeding.

  4. Delete your account

    Scroll to the bottom of Settings, click 'Close Account,' and confirm deletion when prompted.

Tips & Things to Know

  • Download all sales data, customer lists, and analytics before closing - this information cannot be recovered after deletion.
  • Your sold products remain accessible to customers who purchased them, but you won't be able to manage them afterwards.
  • Gumroad has no pause option - consider leaving your account inactive instead of permanently deleting it if you might return.

Your Consumer Rights

  • UK users: Consumer Rights Act 2015 protects your right to cancel digital services.
  • US users: FTC regulations require clear cancellation terms and prohibit negative option billing.

Frequently Asked Questions

Can I cancel my Gumroad account at any time?
Yes, you can close your account anytime through Settings with no fees. However, deletion is permanent and cannot be undone.
Will I get a refund if I close my Gumroad account?
Gumroad charges only transaction fees, not subscriptions. Pending earnings will still be paid to you on the normal schedule.
What happens to my products after I close my account?
Customers keep access to purchased products, but your profile and ability to manage them are permanently removed. Download customer data first.
How long does Gumroad account closure take?
Closure is instant once confirmed. Allow 5-7 days for pending payouts to process before deleting.
Can I pause my Gumroad account instead of deleting it?
No pause option exists. You can only keep your account active or permanently delete it. Simply don't log in if you want to stop temporarily.

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