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How to Cancel Green Man Gaming

Account deletion is quick and entirely online. You lose access to unredeemed keys and purchase history, but any game keys you've already redeemed remain valid.

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Gaming

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
Account deletion does not trigger refunds. Unredeemed keys within 14 days may be refundable if unused.
After cancellation
Personal data including email, order history, and wishlist are permanently deleted. Some data may be retained for legal purposes.

Cancellation Steps

Go directly to Green Man Gaming cancellation page

  1. Sign in to Green Man Gaming

    Go to greenmangaming.com, click login, and enter your email and password.

  2. Open Account Settings

    Click your username or avatar in the top-right corner and select 'Account Settings'.

  3. Find Delete Account option

    Scroll to the bottom of Account Settings and locate the 'Delete Account' section.

  4. Confirm deletion

    Click 'Delete Account', re-enter your password, and confirm. You may need to verify via email.

Tips & Things to Know

  • Download unredeemed game keys before deletion - your order history becomes permanently inaccessible.
  • Keys redeemed on Steam, Epic Games, or GOG remain valid and playable after account deletion.
  • Redeem any Greenseed loyalty points for discount codes before deletion, as all points are lost.

Your Consumer Rights

  • UK: Consumer Rights Act 2015 protects 14-day cancellation rights for unrevealed or unactivated digital keys.
  • EU/Ireland: Consumer Rights Directive 2011/83/EU provides 14-day cancellation rights for digital products if not consumed.

Frequently Asked Questions

Can I delete my Green Man Gaming account without penalties?
Yes, you can delete at any time without restrictions, penalties, or fees.
What happens to my game keys?
Redeemed keys stay valid on Steam, Epic Games, or GOG. Unredeemed keys become inaccessible, so download them first.
Will I get a refund when I delete my account?
No. Account deletion does not trigger refunds. Handle refunds separately under Green Man Gaming's policy.
Do I lose my Greenseed loyalty points?
Yes, all points are permanently lost. Redeem them for discount codes before deleting your account.
How long does account deletion take?
Usually immediate to a few hours after confirmation. Full propagation may take 24-48 hours.

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