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How to Cancel Google Fiber

Google Fiber cancellation is straightforward with no contracts or early termination fees to worry about. You can cancel online through your account or call to speak with support. Your final bill is prorated to your cancellation date.

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Quick Facts

Monthly cost
£70.00/mo
£840.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Your final bill is prorated to your cancellation date. No early termination fees apply.
After cancellation
Your Google account remains active and unaffected. Fibre service data is deleted upon cancellation.

Cancellation Steps

Go directly to Google Fiber cancellation page

  1. Log in to fiber.google.com

    Sign in to your Google Fiber account with your credentials.

  2. Go to Account settings

    Click Account in the menu, then select Cancel Service.

  3. Or call 1-866-777-7550

    Phone support can process cancellation if you prefer speaking with someone.

  4. Schedule equipment return

    Confirm pickup details for your Network Box and any other equipment.

Tips & Things to Know

  • Your final bill is prorated to your cancellation date, so you only pay for days used.
  • Have your Network Box ready when Google Fiber arranges equipment pickup.
  • Call support if you encounter issues cancelling online.

Your Consumer Rights

  • FCC regulations require broadband providers to honour cancellation requests without penalty.
  • Month-to-month service means you can cancel without early termination fees or contract penalties.

Frequently Asked Questions

Is there an early termination fee?
No. Google Fiber has no contracts or early termination fees.
Do I need to return equipment?
Yes. Google Fiber arranges pickup of your Network Box and related equipment.
How is my final bill calculated?
Your final bill is prorated to your cancellation date.
Can I cancel online?
Yes, through your Google Fiber account at fiber.google.com, or call 1-866-777-7550.
What happens to my Google account?
Your Google account is separate and unaffected by Fiber cancellation.

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