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How to Cancel Google Fi

Cancelling Google Fi is straightforward and takes a few minutes online. Device financing continues charging after cancellation - you must pay off the balance or maintain those payments separately.

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Quick Facts

Pricing (all plans)
FlexiblePlus $10/GB£20.00/mo
Simply Unlimited£35.00/mo
Unlimited Plus£50.00/mo
Highest tier = £240.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds issued. Service continues until end of billing period.
After cancellation
Google retains account data per standard privacy policies. Request deletion via Google Takeout or Fi support.

Cancellation Steps

Go directly to Google Fi cancellation page

  1. Sign in to Google Fi

    Go to fi.google.com and log in with your Google account credentials.

  2. Go to Account settings

    Click 'Account' in the top menu, then select 'Manage plan' from the left sidebar.

  3. Review device financing

    Check the 'Devices' section for any active financing agreements before cancelling.

  4. Click Cancel Service

    Click 'Cancel service' and confirm. Service stops at the end of your current billing period.

Tips & Things to Know

  • Port your number to a new carrier instead of cancelling - this auto-cancels Google Fi and preserves your number.
  • Download your usage data and billing history before cancelling, as access becomes limited after account closure.
  • Pause service for up to 3 months instead of cancelling if you might return - keeps your number without monthly fees.

Your Consumer Rights

  • FCC-regulated provider - no early termination fees allowed per FCC rules.
  • Device financing must comply with Truth in Lending Act disclosures and be clearly separated from service charges.

Frequently Asked Questions

Can I cancel Google Fi without penalty?
Yes. No contract or early termination fees apply. Device financing is separate and continues until paid off.
Will I get a refund when I cancel?
No. On Flexible plans, unused data doesn't refund. Service continues through the end of your billing period.
What happens to my phone number?
Your number is released after 30 days. Port it to a new carrier during cancellation to keep it.
Do device payments stop when I cancel service?
No. Device financing is a separate contract. Cancelling service does not stop device payments.
Can I pause instead of cancelling?
Yes. Pause Service suspends service for up to 3 months without losing your number or paying monthly charges.

Related Cancellation Guides