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How to Cancel Glow

Cancellation happens through your device's app store settings, not within Glow. Deleting the app does not cancel your subscription. Access continues until your next billing date.

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Quick Facts

Monthly cost
£7.99/mo
£47.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
Refunds processed by Apple (14-15 days) or Google Play (48 hours) only, not by Glow.
After cancellation
All cycle tracking data, period logs, and ovulation records are preserved on the free tier. Data can be exported from account settings anytime.

Cancellation Steps

Go directly to Glow cancellation page

  1. Open app store settings

    iPhone: Settings > Apple ID > Subscriptions. Android: Google Play Store > profile icon > Manage subscriptions.

  2. Find Glow subscription

    Locate Glow in your active subscriptions list and tap to open its management page.

  3. Cancel subscription

    Tap the red 'Cancel Subscription' button and confirm your choice on the next screen.

  4. Confirm cancellation

    You'll receive a confirmation email. Premium access ends at your next billing date; free tier activates automatically.

Tips & Things to Know

  • Deleting the app does not cancel your subscription - you must use app store settings.
  • Cancel at least 24 hours before your billing date to avoid the next charge.
  • All your cycle data, period logs, and ovulation records remain in your free account.

Your Consumer Rights

  • UK users have a 14-day cooling-off period under the Consumer Rights Act 2015.
  • US users: contact your app store directly for refund disputes under FTC regulations.

Frequently Asked Questions

Can I cancel Glow at any time?
Yes. Cancel anytime through app store settings with no contract or fee. Premium access continues until your next billing date.
Will I get a refund?
Refunds are handled by Apple (14-15 days) or Google Play (48 hours). Contact your app store directly to request one.
What happens to my cycle data?
All period logs, ovulation records, and historical data are preserved and remain accessible on the free tier.
When does cancellation take effect?
Immediately, but premium access continues until your next billing date. Your account then downgrades to free automatically.
Does Glow offer a pause option?
No. You can only cancel or stay active. The free tier provides basic period and fertility tracking.

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