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How to Cancel Glossier Subscription

Glossier's subscription service delivers curated skincare and beauty products monthly (around £15-20) with a 10-15% subscriber discount. You can cancel anytime through your online account before your next scheduled shipping date to avoid charges. The service also offers a pause option if you just need a temporary break rather than a full cancellation.

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Beauty & Personal Care

Steps verified

Quick Facts

Monthly cost
£20.00/mo
£240.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
Glossier does not offer refunds for shipped products. If you cancel before your order ships, you will not be charged for that cycle. Damaged or defective items can be replaced or refunded by contacting customer support.
After cancellation
Your Glossier account, purchase history, saved payment methods and shipping addresses are preserved after cancellation. You can resubscribe anytime without creating a new account, but you can manually delete payment and address information from your settings if desired.

Cancellation Steps

Go directly to Glossier Subscription cancellation page

  1. Sign in to your Glossier account

    Visit https://www.glossier.com and click the account icon in the top-right corner, then enter your email and password to log in.

  2. Go to your Account settings

    Click 'Account' or 'My Account' in the main navigation menu to access your account dashboard.

  3. Find your active subscriptions

    Select the 'Subscriptions' or 'Recurring Orders' tab to view your active product subscriptions and their next scheduled delivery dates.

  4. Cancel your subscription

    Click the 'Cancel' or 'Manage Subscription' button next to the product you want to stop, then confirm the cancellation when prompted.

  5. Verify cancellation via email

    Check your email within a few minutes for a confirmation message from Glossier confirming your subscription has been cancelled.

Tips & Things to Know

  • Cancel at least 24-48 hours before your next scheduled shipping date to avoid an unwanted charge; check the exact date in your subscription details.
  • Use the pause feature instead of cancelling if you need a temporary break - you can pause for 1-3 months and automatically resume without losing your subscriber discount.
  • Your subscriber discount (10-15% off) is restored immediately if you resubscribe later, with no penalties or waiting periods.

Your Consumer Rights

  • UK users have the right to cancel online purchases within 14 days under the Consumer Contracts Regulations, and subscriptions are protected under the Consumer Rights Act 2015.
  • US users are protected under FTC regulations on negative option billing, which require clear consent and easy cancellation mechanisms for subscription services.

Frequently Asked Questions

Can I cancel my Glossier subscription anytime?
Yes, you can cancel anytime through your account with no penalties or long-term commitment. You must cancel before your next scheduled shipping date to avoid being charged for that cycle.
Will I get a refund if I cancel before my next shipment?
If you cancel before your order ships, you won't be charged for that cycle. Glossier does not refund shipped items, but you can contact support for replacements of damaged or defective products.
What happens to my account and purchase history after cancellation?
Your account, purchase history, saved payment methods and addresses remain on file after cancellation, allowing you to resubscribe anytime without creating a new account.
Can I pause my subscription instead of cancelling?
Yes, Glossier offers a pause feature that suspends your subscription for 1-3 months and automatically resumes after your chosen period while keeping your subscriber discount.
Do I lose my discount if I cancel and rejoin later?
No, you regain your 10-15% subscriber discount immediately upon resubscribing with no waiting period or reactivation fees.

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