How to Cancel Glossier
Glossier subscription cancellation is quick and online. You can cancel anytime through your account, but must do so before your next processing date to avoid being charged.
Easy
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Quick Facts
- Monthly cost
- £20.00/mo
- £240.00/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- No refunds for dispatched orders. Cancellation stops future charges only.
- After cancellation
- Your account, order history, and preferences are saved indefinitely after cancellation. Reactivate anytime by signing in.
Cancellation Steps
Go directly to Glossier cancellation pageSign in to Glossier
Go to glossier.com and click 'Sign In' in the top right. Enter your email and password.
Go to Account settings
Click your profile icon in the top right and select 'Account' from the dropdown menu.
Click Subscriptions
Find the 'Subscriptions' section in your account dashboard to view your active subscription.
Confirm cancellation
Click 'Cancel' next to your subscription and confirm. You'll receive a confirmation email immediately.
Tips & Things to Know
- Cancel at least 2-3 days before your next processing date to avoid being charged.
- Consider pausing instead - your subscription can be paused for up to 12 months without losing preferences.
- Already-dispatched orders cannot be cancelled or refunded, so check pending shipments first.
Your Consumer Rights
- UK Consumer Rights Act 2015: Right to cancel distance contracts within 14 days of purchase.
- US FTC Negative Option Rule: Right to easy cancellation; providers must clearly disclose terms and process cancellations promptly.
Frequently Asked Questions
- Can I cancel Glossier anytime?
- Yes, anytime through your account. Cancel before your next processing date to avoid charges. There's no fee or penalty.
- Will I get a refund?
- No refunds for dispatched orders. Cancellation only stops future charges, not orders already shipped.
- What happens to my account data?
- Your account, order history, and preferences are saved indefinitely. Reactivate anytime by signing back in.
- Can I pause instead of cancelling?
- Yes. Pause for up to 12 months, then reactivate with your preferences intact.
- When does cancellation take effect?
- Immediately. You'll get a confirmation email within minutes, but already-charged orders will still ship.