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How to Cancel Global Entry

You can cancel Global Entry anytime via the CBP Trusted Traveler Programs portal, but no refund is issued for unused time. Your membership remains valid until the official expiration date.

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Quick Facts

Monthly cost
£1.67/mo
£20.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refund issued. The $100 fee is non-refundable regardless of cancellation timing.
After cancellation
CBP retains all biometric data, fingerprints and personal information indefinitely per federal law, even after cancellation or expiration.

Cancellation Steps

Go directly to Global Entry cancellation page

  1. Visit the TTP portal

    Go to ttp.cbp.dhs.gov and log in with your credentials.

  2. Navigate to your profile

    View your Global Entry status and expiration date in your account section.

  3. Request withdrawal

    Select 'Request Withdrawal' and confirm, or call 1-866-530-4172 to cancel early.

  4. Confirm cancellation

    Allow 5-7 business days to process. Check your portal to verify withdrawal is complete.

Tips & Things to Know

  • Let your 5-year membership expire passively if you don't need to cancel early - no action required.
  • Check if your premium credit card reimburses the $100 fee annually, effectively making membership free.
  • Use the TTP portal rather than calling CBP support for faster withdrawal processing.

Your Consumer Rights

  • The FTC Act requires clear disclosure of non-refundable fees and cancellation policies by service providers.
  • The Homeland Security Act of 2002 governs CBP data retention and privacy practices for trusted traveller programmes.

Frequently Asked Questions

Can I cancel Global Entry before 5 years are up?
Yes, request withdrawal via the TTP portal or phone anytime. No refund is issued for unused time.
Will I get a refund if I cancel early?
No. The $100 fee is non-refundable regardless of when you cancel during your 5-year term.
What happens to my biometric data after cancellation?
Your fingerprints and photos remain in CBP's database permanently per federal law, even after membership ends.
How long does cancellation take?
Withdrawal requests process within 5-7 business days. Check your account to verify completion, as no confirmation email is sent.
Can I renew after expiration?
Yes, renewal at $100 is available up to one year after expiration. After that, submit a new full application.

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