GiffGaff Goodybag logo

How to Cancel GiffGaff Goodybag

giffgaff is a UK MVNO using the O2 network. Goodybags auto-renew monthly. Cancel auto-renew through your account.

Easy
Telecoms

Steps verified

Quick Facts

Monthly cost
£10.00/mo
£120.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for active goodybag.
After cancellation
Account continues as PAYG.

Cancellation Steps

Go directly to GiffGaff Goodybag cancellation page
  1. Go to giffgaff.com/dashboard

    Sign in.

  2. Go to Goodybag

    Find auto-renew settings.

  3. Turn off auto-renew

    Your current goodybag runs to expiry.

Tips & Things to Know

  • SIM continues as pay-as-you-go without goodybag.
  • Top-up credit preserved.
  • No contract — cancel any time.

Your Consumer Rights

  • Consumer Rights Act 2015 for UK users.

Frequently Asked Questions

Contract?
No, rolling monthly.
PAYG?
Yes, continues without goodybag.
Credit?
Top-up credit preserved.
Can I reactivate?
Yes, buy new goodybag any time.
Network?
O2.