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How to Cancel GetYourGuide Plus

Cancellation is instant and penalty-free through your account settings. Your bookings, account, and credits remain unaffected until your billing period ends.

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Travel

Steps verified

Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
Non-refundable. No further charges apply after you confirm cancellation.
After cancellation
Your account, booking history, saved activities, and profile remain active indefinitely after cancelling. Rejoin anytime without data loss.

Cancellation Steps

Go directly to GetYourGuide Plus cancellation page

  1. Sign in to GetYourGuide

    Go to getyourguide.com and log in with your email and password.

  2. Go to Account Settings

    Click your profile icon in the top right and select 'Account Settings' from the menu.

  3. Find your Membership section

    Locate your active GetYourGuide Plus plan in the Membership or Subscription tab.

  4. Click Cancel and confirm

    Select 'Cancel Plus' and click 'Confirm Cancellation' in the dialog box.

Tips & Things to Know

  • Use any remaining Plus credits before cancelling, as they expire once membership ends.
  • Your Plus benefits remain active until your next billing date, so you get full value.
  • Rejoin anytime without penalty - there's no lock-in contract.

Your Consumer Rights

  • UK users: Consumer Rights Act 2015 requires clear cancellation mechanisms for digital services.
  • EU users: Consumer Rights Directive 2011/83/EU provides a 14-day cooling-off period for distance contracts.

Frequently Asked Questions

Can I cancel GetYourGuide Plus anytime?
Yes. Cancel anytime with no notice period, lock-in, or cancellation fee. No further charges apply after confirmation.
Do I get a refund if I cancel mid-month?
No. GetYourGuide Plus charges are non-refundable, but no further charges apply after cancellation.
What happens to my booked tours after cancelling?
All your bookings remain valid and unaffected. You simply lose Plus discounts on future bookings.
Is my GetYourGuide account deleted when I cancel Plus?
No. Your free account, booking history, and profile remain active indefinitely. You can rejoin Plus anytime.
What happens to unused Plus credits?
Use remaining credits before cancellation - they typically expire once membership ends. Check your balance first.

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