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How to Cancel GameFly

Cancellation is straightforward online, but you must return all rented physical games first or face charges. Your digital game purchases remain yours permanently after cancellation.

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Gaming

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Quick Facts

Monthly cost
£15.95/mo
£191.40/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds. Access continues until the end of your billing period. Unreturned games may result in charges.
After cancellation
Your account, rental history, and preferences are saved indefinitely after cancellation. However, access to all rented games expires immediately upon account closure.

Cancellation Steps

Go directly to GameFly cancellation page

  1. Sign in to GameFly

    Go to gamefly.com and log in with your account credentials.

  2. Go to Membership settings

    Click 'Membership' or 'Subscription' in the left sidebar to view your plan.

  3. Click 'Cancel Membership'

    Find and click the cancellation option in the Membership section.

  4. Return rented games and confirm

    Ensure all rented physical games are returned, then click 'Confirm Cancellation'.

Tips & Things to Know

  • Return rented games at least 3-5 business days before cancellation using the prepaid shipping labels provided.
  • Use the pause feature instead if you might return within 6 months - it suspends charges and keeps your account active.
  • Download digital games before cancelling, as access expires immediately upon account closure.

Your Consumer Rights

  • Under the US FTC's Restore Online Shoppers Confidence Act (ROSCA), subscription services must provide clear cancellation methods and prohibit unauthorised charges after cancellation.

Frequently Asked Questions

Can I cancel GameFly at any time?
Yes, GameFly has no contract or early termination fees. However, you won't receive a refund for unused time in your billing cycle.
Will I get a refund if I cancel GameFly?
No. GameFly does not offer refunds. You keep access until the end of your current billing period.
What happens to my rented games when I cancel?
You must return all physical games before cancellation is processed or face charges. Digital rentals expire immediately upon account closure.
Can I pause instead of cancelling?
Yes. GameFly offers a pause feature that suspends charges for up to 6 months whilst keeping your account and rental queue active.
Is my account history saved after cancellation?
Yes. Your account, rental history, and preferences are preserved indefinitely, allowing you to rejoin anytime with your data restored.

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