How to Cancel Frontier Internet
Frontier Communications provides fibre and DSL internet across parts of the US. Cancellation requires calling customer service. There are no early termination fees on most current plans.
Steps verified March 2026
Quick Facts
Monthly cost
£49.99/mo
£599.88/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Final bill prorated. Unreturned equipment charged at retail value.
After cancellation
Email accounts may be deactivated. Download important emails first.
What to Watch Out For
- Phone-only cancellation.
- Retention team offers heavy discounts.
- Long hold times reported.
Direct Debit & Billing Warnings
- Return equipment within 30 days or face charges of $100+.
Cancellation Steps
Go directly to Frontier Internet cancellation pageCall Frontier
Phone 1-800-921-8101 for customer service.
Request cancellation
Be prepared for retention offers and discounts.
Return equipment
Return the router and any other Frontier equipment within 30 days.
Get confirmation
Ask for a cancellation confirmation number and email.
Tips & Things to Know
- Most current Frontier plans have no contracts or ETFs.
- Return equipment promptly to avoid unreturned equipment fees.
- Your final bill arrives within 1-2 billing cycles.
Your Consumer Rights
- FCC Broadband Consumer Labels provide transparent pricing info.
- State consumer protection laws vary by location.
Frequently Asked Questions
Can I cancel online?
No, you must call 1-800-921-8101.
Is there an ETF?
Most current plans have no early termination fee.
Do I return equipment?
Yes, within 30 days. Frontier sends a prepaid return label.
What about my email?
Frontier email accounts may be deactivated after cancellation.
How long for the final bill?
1-2 billing cycles after cancellation.
Annual Cost
£599.88
per year for Frontier Internet
Cancelling saves you this every year