Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
Freetrade logo

How to Cancel Freetrade

You can cancel Freetrade Plus independently from closing your account entirely. Cancelling Plus removes the subscription but keeps your trading account open; closing your account requires selling or transferring all stock positions first.

Moderate
Banking

Steps verified

Quick Facts

Monthly cost
£9.99/mo
£119.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
Non-refundable. Cancelling Plus removes the subscription but you keep access until your renewal date.
After cancellation
After cancelling Plus, your account data remains intact. Closing your entire account triggers 6-year retention for regulatory purposes, then secure deletion.

Cancellation Steps

Go directly to Freetrade cancellation page

  1. Open Freetrade and sign in

    Launch the app and log in with your credentials.

  2. Go to Account settings

    Tap the profile icon and select Account or Settings from the menu.

  3. Cancel Freetrade Plus

    Find the Subscription section, select 'Cancel subscription', and confirm your choice.

  4. Sell positions or close account

    To fully close your account, sell all holdings or transfer them to another provider before confirming closure.

Tips & Things to Know

  • Cancelling Plus keeps your trading account open with free features. Only close your account if you want to leave entirely.
  • Cancel at least 24 hours before your renewal date to avoid being charged for the next month.
  • If transferring an ISA, allow 4 - 8 weeks. Initiate the transfer from your new provider's side.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period on new subscriptions.
  • Freetrade is FCA-regulated. You can file complaints with the FCA if your rights are breached.

Frequently Asked Questions

Can I cancel Freetrade Plus at any time?
Yes. Freetrade Plus is a rolling monthly subscription with no contract. Cancel anytime through Account settings and keep access until your renewal date.
Will I get a refund if I cancel Freetrade Plus?
No. Freetrade Plus is non-refundable once charged. Cancel at least 24 hours before renewal to avoid the next month's charge.
What's the difference between cancelling Plus and closing my account?
Cancelling Plus removes the subscription but keeps your trading account and free features. Closing your account removes all access and requires resolving all stock positions first.
Can I close my account while holding stocks?
No. You must sell all holdings or transfer them via ISA transfer (4 - 8 weeks) before closing your account.
How long does account closure take?
If you have no open positions, closure is instant. ISA transfers take 4 - 8 weeks on top of the closure process.

Related Cancellation Guides