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How to Cancel Flo Premium

Flo Premium cancels through your app store - Apple Settings on iPhone or Google Play on Android. You keep premium access until your billing period ends, and all your cycle data remains on the free tier.

Easy
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Quick Facts

Monthly cost
£9.99/mo
£49.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
Refunds handled by your app store - Apple (14 days) or Google Play (48 hours). Contact them with your order details.
After cancellation
All cycle data, symptoms, and health notes remain permanently accessible on the free tier after cancellation.

Cancellation Steps

Go directly to Flo Premium cancellation page

  1. iPhone: Open Settings and tap your Apple ID

    Go to Settings, tap your Apple ID at the top, then select 'Subscriptions'.

  2. iPhone: Select Flo and cancel

    Tap 'Flo', then tap the red 'Cancel Subscription' button and confirm.

  3. Android: Open Google Play and find subscriptions

    Tap your profile icon, select 'Payments and subscriptions', then 'Subscriptions', and tap 'Flo'.

  4. Android: Confirm cancellation

    Tap 'Cancel subscription' and confirm. Premium access continues until your billing period ends.

Tips & Things to Know

  • Deleting the app does not cancel your subscription - you must cancel through app store settings.
  • The free version keeps full period tracking, ovulation prediction, and symptom logging.
  • You can request refunds from Apple (14 days) or Google Play (48 hours) with your order details.

Your Consumer Rights

  • Under the Consumer Rights Act 2015 (UK) and Digital Markets, Competition and Consumers Act 2024, cancellation must be as easy as sign-up.
  • Under the FTC Guidelines on negative option billing (US), subscriptions must allow simple cancellation through the platform used to purchase.

Frequently Asked Questions

Can I cancel Flo Premium anytime?
Yes. There are no contracts or fees. Cancel anytime and keep access until your billing period ends.
Will I get a refund?
Refunds depend on your app store. Apple allows 14 days; Google Play allows 48 hours. Contact them with your order details.
What happens to my cycle data?
All your period history, symptoms, and notes remain accessible on the free tier permanently.
How fast is Flo cancellation?
Instant. Premium features stop at the end of your current billing period, then you downgrade to free.
Can I track my period for free?
Yes. The free version includes period tracking, ovulation prediction, and symptom logging. You lose premium reports only.

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