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How to Cancel Final Fantasy XIV

Cancellation is done entirely online through Mog Station without contacting support. Your subscription ends at the next billing cycle, but you keep access until then. All characters and progress remain permanently saved at no cost.

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Quick Facts

Pricing (all plans)
Entry (1 character per server)£12.99/mo
Standard (8 characters per server)£14.99/mo
Highest tier = £179.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds offered. Your subscription remains active until the end of your current billing period.
After cancellation
All characters, progress, and account data are permanently retained on Square Enix servers at no cost. Resubscribe anytime to access everything as you left it.

Cancellation Steps

Go directly to Final Fantasy XIV cancellation page

  1. Go to Mog Station

    Navigate to mog-station.com and sign in with your Square Enix account credentials.

  2. Open Account Settings

    Click 'Your Account' or 'Account Settings' from the top menu.

  3. Find the Subscription section

    Locate your active Final Fantasy XIV subscription in the Subscription or Service Account area.

  4. Click Cancel Subscription

    Click 'Cancel Subscription' next to your active service account and confirm the effective date.

Tips & Things to Know

  • Your characters and progress are saved permanently on Square Enix servers - return anytime without losing anything.
  • Consider downgrading to Entry tier (£8.99/month) instead of cancelling to reduce costs whilst keeping one character active.
  • Time your cancellation to avoid wasting paid subscription time before the next billing cycle.

Your Consumer Rights

  • UK users: Consumer Rights Act 2015 may allow a 14-day cancellation window for new subscriptions if service has not been substantially consumed.
  • US users: FTC negative option rule requires easy cancellation mechanisms and confirmation of subscription terms.

Frequently Asked Questions

Can I cancel Final Fantasy XIV at any time?
Yes, cancel anytime without penalties or contracts. Your subscription ends at the next billing date.
Will I get a refund if I cancel?
No refunds are offered. You keep access until the end of your current billing period.
What happens to my characters after cancellation?
All characters, gear, and progress are permanently saved on Square Enix servers at no cost. Resubscribe anytime to access everything.
How long does cancellation take?
Cancellation is instant. You receive a confirmation email within minutes, with access continuing until your billing cycle ends.
Can I pause my subscription instead of cancelling?
No pause option exists. Downgrade to Entry tier (£8.99/month) to reduce costs instead.

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