How to Cancel Final Fantasy XIV
Final Fantasy XIV Online requires a monthly subscription after the free trial. Cancel through the Mog Station to stop recurring charges while preserving your character data.
Steps verified March 2026
Quick Facts
Pricing (all plans)
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for subscription time already purchased.
After cancellation
Character data stored indefinitely on Square Enix servers.
Cancellation Steps
Go directly to Final Fantasy XIV cancellation pageLog in to the Mog Station
Go to mog-station.com and sign in with your Square Enix account.
Navigate to subscriptions
Click on "Your Account" and find the subscription section.
Cancel recurring subscription
Click "Cancel Subscription" under your active service account. Confirm the cancellation.
Tips & Things to Know
- Your characters and progress are preserved after cancellation.
- The free trial includes the base game and first expansion with no time limit.
- Consider the Entry subscription tier if you only play one character.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
Will I lose my characters?
No, all character data is preserved indefinitely.
Can I switch to the free trial?
No, once you have purchased the game and subscribed, you cannot revert to the free trial.
What is the difference between Entry and Standard?
Entry allows 1 character per server (8 total). Standard allows 8 per server (40 total).
Annual Cost
£179.88
per year for Final Fantasy XIV
Cancelling saves you this every year