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How to Cancel Etsy Plus

Cancellation is handled entirely online through Shop Manager and takes just minutes. Your subscription remains active until the end of your current billing cycle.

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Quick Facts

Monthly cost
£10.00/mo
£120.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Non-refundable. Your subscription remains active until the end of your billing cycle.
After cancellation
Your shop, listings, sales history, and customisations remain intact after downgrade. Custom domain reverts to standard Etsy URL.

Cancellation Steps

Go directly to Etsy Plus cancellation page

  1. Sign in to your Etsy seller account

    Visit etsy.com and log in with your seller credentials.

  2. Open Shop Manager

    Click 'Shop Manager' from the top navigation menu.

  3. Find Subscriptions

    In the left sidebar, select 'Subscriptions' to view your active Etsy Plus plan.

  4. Click Downgrade

    Next to Etsy Plus, click 'Downgrade' and confirm to end your subscription at billing cycle end.

Tips & Things to Know

  • Spend any remaining advertising credits before downgrade, as unused credits expire without refund.
  • Your custom domain will revert to a standard Etsy URL within 24-48 hours, so update external links first.
  • After downgrade, you'll pay £0.16 per listing plus transaction fees on free Etsy.

Your Consumer Rights

  • UK & Ireland: Consumer Rights Act 2015 grants a 14-day cancellation right for digital services, though exemptions may apply to subscriptions.
  • US: FTC regulations require transparent cancellation mechanisms and the right to cancel online without friction.

Frequently Asked Questions

Can I cancel Etsy Plus immediately?
Yes. You can cancel anytime in Shop Manager. Your subscription remains active until the end of your current billing cycle.
Will Etsy refund my subscription fee?
No. Etsy Plus charges are non-refundable under any circumstances.
What happens to my shop and listings?
Your shop, listings, and sales history remain intact. You lose Etsy Plus features and revert to free selling with standard per-item fees.
Will I lose my custom domain?
Yes. Your custom domain reverts to a standard Etsy shop URL within 24-48 hours after downgrade.
What happens to my unused advertising credits?
Unused credits expire and cannot be refunded or carried over. Use them before cancellation takes effect.

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