Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
Equinox logo

How to Cancel Equinox

Equinox is a luxury fitness chain with premium facilities, classes, and amenities. Memberships are expensive and cancellation is deliberately difficult, requiring written notice and adherence to strict notice periods. Some memberships have annual commitments. Equinox is known for aggressive retention tactics.

Hard
Fitness

Steps verified

Quick Facts

Monthly cost
£260.00/mo
£3120.00/year
Cancel online?
No — phone/letter required
Pause option?
Yes
Notice period
45 days
Refund policy
No refunds. 45-day notice period with continued billing. Early termination fees for annual commitments.
After cancellation
Membership records retained by Equinox.

Cancellation Steps

Go directly to Equinox cancellation page

  1. Review your membership agreement

    Check your contract for the notice period (typically 45 days) and any annual commitment terms.

  2. Submit written cancellation

    Email your home club or send a certified letter requesting cancellation.

  3. Speak with a manager

    Equinox typically requires you to speak with a membership advisor before processing.

  4. Serve the notice period

    You will continue to be billed during the notice period (typically 45 days).

  5. Confirm cancellation

    Get written confirmation with the exact end date of your membership.

Tips & Things to Know

  • The 45-day notice period means you will pay for at least one more month after requesting cancellation.
  • Some Equinox memberships have a 12-month commitment with a buyout fee for early cancellation.
  • Document everything in writing -- verbal cancellation requests may not be honoured.

Your Consumer Rights

  • State health club laws may limit notice periods and early termination fees.
  • New York GBL 627 provides specific protections for gym members including cancellation rights.
  • The FTC Click-to-Cancel rule may apply to Equinox memberships initiated online.

Frequently Asked Questions

What is the Equinox notice period?
45 days. You will be billed through the notice period.
Can I cancel Equinox online?
No. You must submit a written cancellation and speak with a membership advisor.
Is there an early termination fee?
If on an annual commitment, yes. The buyout fee varies by membership type.
Can I freeze my Equinox membership?
Yes. Freezes are available for medical reasons or extended travel, typically with documentation required.
Does Equinox negotiate membership fees?
Equinox may offer retention discounts during the cancellation process.

Related Cancellation Guides