Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
eBay Store logo

How to Cancel eBay Store

eBay Store cancellation is done online through your seller account. Your seller account remains active after cancellation, but reverts to standard free selling. Warning: annual plans charge early termination fees equal to remaining contract value.

Moderate
Shopping

Steps verified

Quick Facts

Pricing (all plans)
Basic Store250 free listings£21.95/mo
Featured Store1000 free listings£59.95/mo
Anchor Store10000 free listings£299.95/mo
Cancel online?
Yes
Pause option?
No
Refund policy
Monthly plans incur no refund and stop at next renewal. Annual plans charge early termination fees equal to remaining contract value.
After cancellation
Your seller account, feedback history, and listings remain permanently stored after cancellation. Reactivate your Store at any time without losing your seller standing.

Cancellation Steps

Go directly to eBay Store cancellation page

  1. Sign in to eBay Seller Hub

    Go to ebay.co.uk/sh/overview and log in with your seller account credentials.

  2. Go to Account settings

    Click 'Account' in the top navigation, then select 'Subscriptions' from the dropdown menu.

  3. Find your Store plan

    Locate your active Store subscription and click the 'Manage' button to access cancellation options.

  4. Confirm cancellation

    Select cancel and review any early termination fees. Click confirm and save your confirmation email.

Tips & Things to Know

  • Check if you're on an annual or monthly plan before cancelling; annual plans charge early termination fees equal to remaining months.
  • Downgrading instead of cancelling may be cheaper if you want to keep selling without the full Store subscription cost.
  • Contact eBay Seller Support before cancelling to request early termination fee waivers, which they sometimes grant.

Your Consumer Rights

  • UK users: Consumer Rights Act 2015 protects against unfair early termination fees; contact Citizens Advice if charges seem unreasonable.
  • US users: report deceptive billing to the FTC at reportfraud.ftc.gov.

Frequently Asked Questions

Do I pay early termination fees when I cancel an eBay Store?
Only if you're on an annual plan. Monthly plans have no cancellation fees and stop at your next renewal date.
What happens to my listings after I cancel?
Your listings remain live but you'll revert to standard fees. You may face surplus listing charges if you exceed your free allowance.
How long does cancellation take?
Cancellation is instant. You'll receive a confirmation email within 24 hours as proof.
Can I restart my eBay Store subscription later?
Yes. Your account, feedback, and listings are saved permanently, so you can reactivate at any time.
Will I get a refund for unused months?
Monthly plans get no refund; annual plans may incur early termination fees, though eBay may waive them on request.

Related Cancellation Guides