How to Cancel Dermatica
Dermatica is a UK-based prescription skincare service that delivers personalised tretinoin-based formulas. Cancel through your account or by contacting support.
Steps verified March 2026
Quick Facts
Monthly cost
£19.99/mo
£239.88/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds once a shipment has been dispatched.
After cancellation
Prescription and medical records retained per legal requirements.
Cancellation Steps
Go directly to Dermatica cancellation pageLog in to Dermatica
Go to dermatica.co.uk and sign in.
Go to Account settings
Navigate to "My Subscription" or "Account Settings".
Cancel subscription
Click "Cancel" and follow the confirmation steps.
Tips & Things to Know
- Your prescription information is retained by Dermatica.
- You can pause your subscription instead of cancelling.
- Ask your GP about prescription alternatives if you want to continue the treatment.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
- 14-day cooling-off period for UK subscriptions.
Frequently Asked Questions
Can I get this on the NHS?
Yes, tretinoin can be prescribed by your GP on the NHS for certain conditions.
Can I pause instead?
Yes, Dermatica allows you to pause your subscription.
What happens to my prescription?
Your prescription records are retained by Dermatica per medical regulations.
Annual Cost
£239.88
per year for Dermatica
Cancelling saves you this every year