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How to Cancel Depop Payments

Account deletion on Depop is permanent and irreversible. You can delete your account via the app settings, and all listings, reviews, and seller history are removed within days.

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
No subscription fees apply. Withdraw your balance before deletion; selling fees are non-refundable.
After cancellation
All profile data, listings, photos, reviews, and seller history are permanently deleted. Depop may retain anonymised transaction data for regulatory purposes.

Cancellation Steps

Go directly to Depop Payments cancellation page

  1. Open Depop and sign in

    Launch the Depop app and log in with your email and password.

  2. Go to Account Settings

    Tap your profile icon, then select Settings from the menu.

  3. Find Delete Account

    Scroll down and tap 'Delete Account' near the bottom of settings.

  4. Confirm deletion with your password

    Re-enter your password and tap the final confirmation button to delete.

Tips & Things to Know

  • Withdraw any remaining balance to your payment method at least 24 hours before deletion.
  • Complete all active sales first, as buyers can still leave feedback after account closure.
  • Save screenshots of your seller history and reviews before deletion, as all data is permanently erased.

Your Consumer Rights

  • UK users: Consumer Rights Act 2015 protects online transactions and account data handling.
  • US users: FTC regulations require clear cancellation policies and prohibit deceptive practices.

Frequently Asked Questions

Can I cancel my Depop account at any time?
Yes, you can delete your account anytime through settings, but deletion is permanent and cannot be undone.
Will I get a refund if I delete my account?
Depop charges no subscription fee. You only pay 10% per sale. Withdraw your balance before deletion; selling fees are non-refundable.
What happens to my listings and reviews after deletion?
All listings, reviews, and your seller rating are permanently removed from the platform within minutes.
How long does account deletion take?
Your account deactivates immediately. Full data removal from Depop's servers may take up to 30 days.
Can I create a new Depop account after deleting?
Yes, with a different email. Your new account starts with zero reviews and seller history.

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