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How to Cancel Curve Card

You can cancel your paid Curve subscription (Curve X or Curve Metal) by downgrading to the free tier in the app. Your access continues until the end of your current billing period.

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Quick Facts

Pricing (all plans)
CurveFree tier£0.00/mo
Curve XPremium features£9.99/mo
Curve MetalMetal card and lounge access£14.99/mo
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial months. Charges are non-refundable regardless of days remaining.
After cancellation
Curve retains account data for up to 7 years per FCA regulations. Bank details are securely deleted but retained in encrypted backups for compliance.

Cancellation Steps

Go directly to Curve Card cancellation page

  1. Open the Curve app and sign in

    Launch Curve on iOS or Android and log in with your email and password.

  2. Go to Settings and select Subscription

    Tap the Settings icon, scroll down, and select 'Subscription' or 'Billing'.

  3. Tap Downgrade to Free

    Select 'Downgrade to Free' and confirm to stop paid charges immediately.

  4. Close your account if needed

    Return to Settings, select 'Close Account', and confirm to permanently delete your Curve account.

Tips & Things to Know

  • Downgrade rather than delete if you might return; your card stays active and linked accounts need no re-setup.
  • Curve charges monthly with no refunds for partial months, so cancel just after your billing date.
  • Premium perks like cashback, lounge access, and the metal card are lost immediately upon downgrade.

Your Consumer Rights

  • Consumer Rights Act 2015 (UK) protects against unfair contract terms and provides cancellation rights.
  • EU Consumer Rights Directive 2011/83/EU (Ireland) grants 14-day withdrawal rights for distance contracts.

Frequently Asked Questions

Can I cancel Curve anytime without penalty?
Yes. Curve subscriptions have no contract or lock-in period. Simply downgrade to free in the app.
Do I get a refund if I cancel mid-month?
No. Curve does not offer refunds for partial months. Timing cancellation with your billing date avoids wasted charges.
What happens to my card after I downgrade?
If you downgrade to free, your card and linked accounts remain active. If you close your account, you lose all access.
How long does Curve cancellation take?
Downgrading is instant. Full account closure takes 24 - 48 hours to process.
Can I use Go Back In Time after downgrading?
Yes. Go Back In Time works on free and paid tiers, but resolve pending transactions before closing your account.

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