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How to Cancel Currys Care Plan

Cancellation is phone-only and takes 5-10 minutes once connected. Your cover terminates immediately on cancellation, not month-end, so finish any active repairs beforehand.

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Quick Facts

Monthly cost
£6.00/mo
£72.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Monthly plans are non-refundable. Cover ends immediately on cancellation. Upfront plans within 45 days may get prorated refunds.
After cancellation
Currys retains Care Plan records indefinitely for warranty claims and legal compliance. Claim records may be kept for six years under GDPR regulations.

Cancellation Steps

Go directly to Currys Care Plan cancellation page

  1. Gather your plan details

    Find your Care Plan number from your confirmation email or Currys account.

  2. Call Currys Care Plan team

    Phone 0344 561 1234 (Monday to Sunday, 8am to 10pm). Mid-morning calls have shorter waits.

  3. Provide your information

    Give your plan number, product covered, and account email for verification.

  4. Confirm cancellation

    State you want to cancel. Note the reference number and exact termination date given.

Tips & Things to Know

  • Cover ends immediately on cancellation, not month-end, so complete repairs before calling.
  • Upfront plans bought within 45 days may get a prorated refund - ask the agent directly.
  • No pause option exists, so consider keeping the plan if you might need cover soon.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, you have a 14-day cooling-off period if the Care Plan is a standalone purchase.
  • Under GDPR, you can request deletion of your personal data, though Currys may retain plan records for legal purposes.

Frequently Asked Questions

Can I cancel my Currys Care Plan at any time?
Yes, monthly plans can be cancelled anytime with no penalty. Cover ends on your cancellation date, not month-end.
Will I get a refund if I cancel?
Monthly plans are non-refundable. Upfront plans bought within 45 days may qualify for a prorated refund - ask the agent.
What happens to my cover after cancellation?
Cover ends immediately on the cancellation date. Complete any active repairs before calling.
How long does cancellation take?
The call takes 5-10 minutes, but expect 15-30 minute waits during peak hours. Cancellation is instant once confirmed.
Why is cancellation phone-only?
Currys requires phone cancellation to verify identity and confirm your request. No online or email option is available.

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