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How to Cancel Cult Beauty Subscription

Cancellation is entirely online through your account dashboard. Note that dispatched orders cannot be cancelled, so pause your subscription instead if a shipment is imminent.

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Beauty & Personal Care

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Quick Facts

Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for dispatched orders. Refunds for pre-dispatch cancellations process within 5-7 business days.
After cancellation
Your account, order history, and preferences are saved indefinitely. Contact customer service to request permanent account deletion, which is irreversible.

Cancellation Steps

Go directly to Cult Beauty Subscription cancellation page

  1. Sign in to Cult Beauty

    Go to cultbeauty.com, click your account icon in the top right, and log in with your credentials.

  2. Go to My Subscriptions

    Click your account icon and select 'My Account', then click 'My Subscriptions' in the left sidebar.

  3. Check next delivery dates

    Review each subscription's dispatch date. Dispatched orders cannot be cancelled—pause instead if needed.

  4. Click Cancel Subscription

    Click 'Cancel Subscription' next to each product, optionally provide feedback, and confirm. You'll get an email confirmation.

Tips & Things to Know

  • Each subscription cancels separately—there's no 'cancel all' button, so allow a few minutes for multiple products.
  • If an order ships soon, pause your subscription instead to keep your 10% discount and delivery preferences.
  • Your custom delivery frequency will reset if you resubscribe, so note it before cancelling.

Your Consumer Rights

  • UK: Consumer Rights Act 2015 grants a 14-day cancellation right for distance contracts from purchase date.
  • US: FTC regulations require cancellation to be honoured promptly with clear billing term disclosure.

Frequently Asked Questions

Can I cancel if my order has been dispatched?
No. Dispatched orders cannot be cancelled. Pause your subscription instead to prevent unwanted deliveries.
Will I get a refund when I cancel?
No refunds for dispatched orders. Orders cancelled before dispatch are refunded within 5-7 business days.
Can I pause instead of cancelling?
Yes. Pausing preserves your 10% discount and delivery preferences. Resume anytime through 'My Subscriptions'.
What happens to my account after cancellation?
Your account, order history, and preferences are saved indefinitely. Contact customer service to permanently delete your account.
How long does cancellation take?
Cancellation is instant. Your subscription stops renewing immediately, and you'll receive a confirmation email within minutes.

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