How to Cancel Cricket Wireless
Cricket Wireless is an AT&T-owned prepaid wireless carrier. Since it is prepaid, cancellation simply means not refilling your account or porting your number to another carrier.
Steps verified March 2026
Quick Facts
Monthly cost
£30.00/mo
£360.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Prepaid balance is non-refundable.
After cancellation
Account deactivated after plan expiry.
Cancellation Steps
Go directly to Cricket Wireless cancellation pagePort your number
Give your Cricket account number and PIN to your new carrier.
Or let it expire
If you stop paying, your line deactivates after the current period.
Contact Cricket if needed
Call 1-800-274-2538 or visit a Cricket store.
Tips & Things to Know
- Cricket is prepaid. No contracts, no ETFs.
- Port your number before your plan period ends.
- Unused balance is not refundable.
Your Consumer Rights
- FCC regulations protect wireless consumers.
- Prepaid services have fewer regulatory protections than postpaid.
Frequently Asked Questions
Is there a contract?
No, Cricket is prepaid with no contracts.
Can I keep my number?
Yes, port to your new carrier before expiry.
Do I get a refund?
No, prepaid balances are non-refundable.
What network does Cricket use?
AT&T's network.
Can I cancel in-store?
You can get help at any Cricket store.
Annual Cost
£360.00
per year for Cricket Wireless
Cancelling saves you this every year