Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
Cleo Plus logo

How to Cancel Cleo Plus

Cancellation happens through your device's app store, not within the Cleo app itself. Your subscription remains active until the end of your current billing period.

Easy
Banking

Steps verified

Quick Facts

Pricing (all plans)
Cleo FreeBasic AI budgeting£0.00/mo
Cleo PlusAdvanced budgeting£5.99/mo
Cleo BuilderCredit building£14.99/mo
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for mid-cycle cancellations. Refund eligibility follows your app store's 48-hour purchase window.
After cancellation
Your account data, transaction history, budgets, and spending analysis are preserved on your free account indefinitely after cancellation.

Cancellation Steps

Go directly to Cleo Plus cancellation page

  1. Open your app store subscriptions

    On iPhone, open App Store and tap your profile icon, then select 'Subscriptions'. On Android, open Google Play Store, tap your profile, then 'Payments and subscriptions'.

  2. Find Cleo Plus in your subscriptions

    Locate 'Cleo Plus' or 'Cleo Builder' in your active subscriptions list and tap it.

  3. Cancel and confirm

    Tap 'Cancel Subscription', skip any retention offers, and confirm your cancellation.

  4. Check your confirmation email

    Verify the cancellation email sent to your app store account within a few minutes.

Tips & Things to Know

  • Your free Cleo account continues indefinitely with transaction tracking and spending analysis after cancellation.
  • Cancellation takes effect at the end of your billing cycle, so you retain premium access until renewal.
  • Your account data, budgets, and transaction history are preserved if you reinstall the app later.

Your Consumer Rights

  • UK users have 14 days to cancel under the Consumer Rights Act 2015.
  • US users are protected under FTC regulations requiring clear subscription terms and automatic renewal disclosures.

Frequently Asked Questions

Can I cancel Cleo Plus anytime?
Yes. You can cancel without penalty at any time. Your subscription remains active until your next billing date.
Will I get a refund for mid-cycle cancellation?
No partial refunds are issued. Only purchases within 48 hours may be eligible for refunds through your app store.
What happens to my budgets and spending history?
All data is preserved on your free account. You can view past analysis but premium features become unavailable.
How long does cancellation take?
The process takes under 5 minutes. You'll receive a confirmation email within a few minutes.
Can I reactivate my subscription later?
Yes. You can resubscribe anytime and your account data remains intact.

Related Cancellation Guides