How to Cancel ClassPass
ClassPass gives you credits to book classes at different studios and gyms. You can cancel through the app or website. Unused credits are forfeited upon cancellation.
Steps verified March 2026
Quick Facts
Monthly cost
£15.00/mo
£180.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
Unused credits forfeited at end of billing cycle. No partial refunds.
After cancellation
Booking history and account data retained after cancellation.
What to Watch Out For
- Unused credits are lost with no rollover option on most plans
- Pause option limited to 3 months, then you are auto-resubscribed
- Rejoining members may not get their original introductory rate
Cancellation Steps
Go directly to ClassPass cancellation pageOpen the ClassPass app or website
Sign in to your ClassPass account.
Go to "Account Settings"
Tap your profile icon and select Account.
Tap "Membership Plan"
Find your current membership details.
Tap "Cancel Membership"
Follow the prompts. Unused credits are lost at the end of the billing cycle.
Tips & Things to Know
- Use up your remaining credits before cancelling — they do not carry over.
- You can pause your membership for up to 3 months instead of cancelling.
- Cancelled members can rejoin but may not get the same introductory rate.
Your Consumer Rights
- You have 14 days to cancel under the Consumer Contracts Regulations 2013
Frequently Asked Questions
Can I pause ClassPass instead of cancelling?
Yes, you can pause for up to 3 months. After that, your membership resumes automatically.
What happens to my unused credits?
Unused credits are forfeited at the end of your billing cycle when you cancel.
Can I rejoin ClassPass later?
Yes, but you may not get the same introductory pricing you had before.
Do credits roll over month to month?
A limited number of credits can roll over while active, but all are lost on cancellation.
Can I cancel ClassPass through the app?
Yes, you can cancel through the app or website under Account Settings > Membership Plan.
Annual Cost
£180.00
per year for ClassPass
Cancelling saves you this every year