How to Cancel ClassPass
ClassPass gives you credits to book classes at different studios and gyms. You can cancel through the app or website. Unused credits are forfeited upon cancellation.
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Quick Facts
- Monthly cost
- £15.00/mo
- £180.00/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- Unused credits forfeited at end of billing cycle. No partial refunds.
- After cancellation
- Booking history and account data retained after cancellation.
Cancellation Steps
Go directly to ClassPass cancellation pageOpen the ClassPass app or website
Sign in to your ClassPass account.
Go to "Account Settings"
Tap your profile icon and select Account.
Tap "Membership Plan"
Find your current membership details.
Tap "Cancel Membership"
Follow the prompts. Unused credits are lost at the end of the billing cycle.
Tips & Things to Know
- Use up your remaining credits before cancelling — they do not carry over.
- You can pause your membership for up to 3 months instead of cancelling.
- Cancelled members can rejoin but may not get the same introductory rate.
Your Consumer Rights
- You have 14 days to cancel under the Consumer Contracts Regulations 2013
Frequently Asked Questions
- Can I pause ClassPass instead of cancelling?
- Yes, you can pause for up to 3 months. After that, your membership resumes automatically.
- What happens to my unused credits?
- Unused credits are forfeited at the end of your billing cycle when you cancel.
- Can I rejoin ClassPass later?
- Yes, but you may not get the same introductory pricing you had before.
- Do credits roll over month to month?
- A limited number of credits can roll over while active, but all are lost on cancellation.
- Can I cancel ClassPass through the app?
- Yes, you can cancel through the app or website under Account Settings > Membership Plan.