How to Cancel Chime
Chime is a US digital banking platform offering a spending account, savings account, and credit-building credit card with no monthly fees. Close your account by contacting support.
Steps verified March 2026
Quick Facts
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
All funds must be withdrawn. No fees for closure.
After cancellation
Records retained per US banking regulations.
What to Watch Out For
- Cannot close account online; must call or chat with support.
Direct Debit & Billing Warnings
- You must contact support to close; no self-service option.
Cancellation Steps
Go directly to Chime cancellation pageTransfer your balance
Move all funds to another bank account.
Cancel direct deposits
Update your direct deposit to a different account.
Contact Chime support
Call 1-844-244-6363 or use in-app chat to request closure.
Confirm closure
Chime will confirm once your account is closed.
Tips & Things to Know
- Move all automatic payments to a different account first.
- Download your transaction history before closing.
- The Chime Credit Builder card must be closed separately.
Your Consumer Rights
- FDIC insured through partner banks.
- EFTA and Regulation E apply.
Frequently Asked Questions
Can I close anytime?
Yes, once all balances are settled.
Is Chime a real bank?
Chime is a financial technology company; banking services are provided by partner banks.
What about the Credit Builder card?
It must be paid off and closed separately.
Are there closure fees?
No fees for closing your account.