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How to Cancel Charlotte Tilbury

Cancellation is quick and done entirely online through your account settings. Your access continues until the end of your current billing period.

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Quick Facts

Monthly cost
£30.00/mo
£360.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for dispatched orders. Charges are not applied if you cancel before shipping.
After cancellation
Your account, order history, and saved preferences are retained indefinitely after cancellation. You can reactivate anytime.

Cancellation Steps

Go directly to Charlotte Tilbury cancellation page

  1. Sign in to Charlotte Tilbury

    Go to charlottetilbury.com and log in with your account credentials.

  2. Go to Account

    Click your profile icon or 'My Account' in the top navigation menu.

  3. Click Subscriptions

    Select the 'Subscriptions' or 'Auto-Replenishment' section to view active subscriptions.

  4. Confirm cancellation

    Click 'Cancel Subscription' next to the product and confirm. You'll receive email confirmation.

Tips & Things to Know

  • Cancel at least 48 hours before your next billing date to avoid being charged.
  • Pause your subscription instead of cancelling if you might want to reactivate it later.
  • Your account and order history are saved indefinitely, so you can resubscribe anytime.

Your Consumer Rights

  • UK users have 14 calendar days to cancel distance contracts under the Consumer Rights Act 2015.
  • US users are protected by FTC regulations requiring clear subscription terms and easy cancellation.

Frequently Asked Questions

Can I cancel Charlotte Tilbury auto-replenishment at any time?
Yes. You can cancel anytime through your account without penalty, but you cannot cancel orders already dispatched.
Will I get a refund if I cancel?
No refund for dispatched orders. If you cancel before shipping, that charge won't be processed.
What happens to my account after cancellation?
Your account, order history, and preferences are saved indefinitely. You can resubscribe or make purchases anytime.
Can I pause instead of cancelling?
Yes. Charlotte Tilbury offers a pause option to temporarily stop auto-replenishment without full cancellation.
Can I resubscribe after cancelling?
Yes. You can reactivate auto-replenishment anytime using your existing account with no restrictions.

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