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How to Cancel Catch Club

Cancelling Catch Club is straightforward and done entirely online. Your membership benefits continue until the end of your current billing period.

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Quick Facts

Monthly cost
£6.50/mo
£69.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Refunds only within 14 days of renewal if Club benefits unused. Prorated refunds process in 5-10 business days.
After cancellation
Your account, order history, and payment information are permanently retained. You can rejoin anytime and access all previous data.

Cancellation Steps

Go directly to Catch Club cancellation page

  1. Sign in to Catch.com.au

    Go to catch.com.au and log in with your email and password.

  2. Go to My Account

    Click your account icon in the top right and select 'My Account' from the menu.

  3. Find the Memberships section

    Locate 'Memberships' or 'Catch Club' in your account settings.

  4. Click 'Cancel Membership'

    Select 'Cancel Membership' and confirm. You'll receive a confirmation email.

Tips & Things to Know

  • You may get a prorated refund if you cancel within 14 days of annual renewal without using Club benefits.
  • Check for upcoming sales before cancelling, as exclusive Club pricing ends immediately.
  • Your account and order history stay accessible after cancellation, so you can still shop without Club benefits.

Your Consumer Rights

  • Under Australian Consumer Law (Competition and Consumer Act 2010), you can cancel within 14 days if the service doesn't match its description.
  • Catch must provide clear information about membership terms and cancellation before purchase.

Frequently Asked Questions

Can I cancel Catch Club anytime?
Yes. There's no contract. You can cancel anytime and keep access until your billing period ends.
Will I get a refund?
Only within 14 days of renewal if you haven't used Club benefits. Prorated refunds process in 5-10 business days.
What happens to my account after cancellation?
Your account, order history, and saved items are permanently retained. Club benefits stop at your expiry date.
How long does cancellation take?
Cancellation is instant online. Your membership stops renewing at the end of your billing period.
Can I pause Catch Club instead of cancelling?
No pause option exists. You must cancel or stay active, but can rejoin anytime at the current rate.

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