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How to Cancel Calm Business

Cancellation is done through the admin dashboard by Business Admins only. Your team keeps access until the end of your current billing period.

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Health & Wellness

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for active billing periods. Team access continues until your next renewal date.
After cancellation
All team data, member lists, and reports are permanently deleted within 30 days of cancellation. Personal Calm accounts remain safe if team members have separate subscriptions.

Cancellation Steps

Go directly to Calm Business cancellation page

  1. Sign in to Calm Business Admin

    Go to business.calm.com and log in with your Business Admin account credentials.

  2. Go to Billing or Subscription Settings

    Click 'Billing' or 'Subscription' in the left navigation to view your plan and renewal date.

  3. Download team reports first

    Export all wellness data from 'Reports' as CSV or PDF before cancelling, as it will be permanently deleted.

  4. Click Cancel Plan

    Select 'Cancel Plan' at the bottom of your Subscription page and confirm the cancellation when prompted.

Tips & Things to Know

  • Download all team wellness reports before cancelling; this data will be permanently deleted after your subscription ends.
  • Mark your next billing renewal date to avoid unexpected charges; team access stops immediately after that date.
  • Team members' personal Calm subscriptions remain active; only Business team access will be removed.

Your Consumer Rights

  • UK users have 14 days to cancel distance contracts under the Consumer Rights Act 2015.
  • EU/Irish users benefit from the Consumer Rights Directive (2011/83/EU) 14-day withdrawal period.

Frequently Asked Questions

Can I cancel Calm Business at any time?
Yes. You can cancel anytime through the admin dashboard, but no refund is given for your current billing period. Team access continues until renewal.
When does my team lose access after cancellation?
Your team keeps full access until your next renewal date. Access automatically expires then with no further charges.
What happens to our team wellness data after cancellation?
All team data and reports are permanently deleted within 30 days. Download reports before cancelling; Calm does not provide exports after cancellation.
Does this affect my team members' personal Calm accounts?
No. Cancelling the Business plan only removes team access. Personal Calm subscriptions and data remain unaffected.
Can I pause Calm Business instead of cancelling?
No pause option is available. You can only cancel or stay active. Reactivating later starts fresh with no previous team data.

Related Cancellation Guides