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How to Cancel Boxycharm

Boxycharm cancellation is straightforward online through IPSY, but you must cancel before your billing date or you'll be charged. Access ends immediately after confirmation.

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Quick Facts

Monthly cost
£30.00/mo
£360.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds once your box is charged on your billing date (usually the 1st).
After cancellation
Your IPSY account, beauty profile, and product history are retained for 12 months after cancellation. After 12 months, your data may be permanently deleted.

Cancellation Steps

Go directly to Boxycharm cancellation page

  1. Sign in to IPSY

    Go to ipsy.com/account and log in with your email and password.

  2. Go to Membership settings

    Click your profile icon in the top right, then select "Membership" from the dropdown.

  3. Find Boxycharm subscription

    In Active Subscriptions, locate Boxycharm and click "Manage" next to it.

  4. Click Cancel Membership

    Click the red "Cancel Membership" button and confirm. You'll get a confirmation email within 10 minutes.

Tips & Things to Know

  • Cancel before the 1st of the month - boxes charge automatically and cannot be refunded after that date.
  • Use "Skip" to pause for up to 3 months free instead of cancelling outright.
  • Redeem IPSY points before cancelling - they expire 12 months after membership ends.

Your Consumer Rights

  • Under the FTC's Negative Option Rule (US), you have the right to cancel anytime and IPSY must process it promptly.
  • In Canada, the CRTC requires cancellation to be as easy as sign-up and demands written confirmation.

Frequently Asked Questions

Can I cancel Boxycharm at any time?
Yes, but you must cancel before your billing date (usually the 1st) to avoid charges. If you cancel after, you'll be charged for that month.
Will I get a refund if I cancel Boxycharm?
No. Once your box is charged on your billing date, refunds are not available.
What happens to my IPSY points after cancellation?
Your points expire 12 months after membership ends. Redeem them before you cancel to avoid losing them.
Can I pause instead of cancelling?
Yes. Use the "Skip" feature to pause for up to 3 months free without full cancellation.
How long does cancellation take?
Cancellation is instant. You'll receive a confirmation email within 10 minutes.

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