How to Cancel Booking.com Genius
Booking.com Genius provides hotel discounts and perks. It is a free loyalty programme tied to your account. Genius status drops if you stop booking through Booking.com within the qualifying period.
Easy
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Quick Facts
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Free programme. Individual hotel bookings have their own cancellation policies.
- After cancellation
- Account data retained until deletion request.
Cancellation Steps
Go directly to Booking.com Genius cancellation pageLog in to Booking.com
Go to booking.com and sign in.
Check Genius level
View your Genius status under account settings.
Stop using Booking.com
Genius status drops if you stop booking. Level 2 and 3 require bookings within 2 years.
Delete account if needed
Contact support to request full account deletion.
Tips & Things to Know
- Genius is free — you only lose it by inactivity.
- Level 2 needs 5 stays in 2 years.
- Deleting your account removes all booking history.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
- EU Consumer Rights Directive for EU users.
Frequently Asked Questions
- Is Genius free?
- Yes, it is a free loyalty programme.
- How do I lose Genius?
- By not making bookings within the qualifying period.
- Can I delete my Booking.com account?
- Yes, contact customer support.
- Do I lose booking history?
- Yes, if you delete the account.
- What discounts does Genius give?
- 10-20% off selected properties plus free breakfast and upgrades at higher levels.