How to Cancel Billie
Cancellation is straightforward and done entirely online through your account. Your subscription stops renewing immediately, though dispatched orders cannot be refunded.
Easy
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Quick Facts
- Monthly cost
- £10.00/mo
- £120.00/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- No refunds for dispatched or delivered orders. Cancel before your next delivery date to avoid charges.
- After cancellation
- Your account and data are preserved indefinitely after cancellation. You can reactivate anytime without losing history.
Cancellation Steps
Go directly to Billie cancellation pageSign in to Billie
Go to mybillie.com and log in with your email and password.
Go to Account settings
Click 'Account' in the menu to access your subscription management dashboard.
Select your Subscription
Find and click on your active subscription to view details and cancellation options.
Confirm cancellation
Click 'Cancel Subscription' and confirm. You'll receive an email confirmation immediately.
Tips & Things to Know
- Use 'Skip Delivery' to pause your subscription for one billing cycle instead of cancelling outright.
- Cancel before your next delivery date to avoid charges for orders already dispatched.
- Your account data is saved indefinitely, so you can reactivate anytime without losing history.
Your Consumer Rights
- US users are protected under FTC regulations requiring easy cancellation and prohibition of negative option billing without clear consent.
Frequently Asked Questions
- Can I cancel Billie at any time?
- Yes. You can cancel anytime through your online account with no penalty. Cancellation takes effect immediately for future charges.
- Will I get a refund if I cancel Billie?
- No. Billie doesn't refund dispatched or delivered orders. Cancel before your next delivery date to avoid charges.
- What happens to my Billie account after cancellation?
- Your account and data are preserved indefinitely. Log back in anytime to reactivate without losing order history or preferences.
- Can I pause instead of cancelling?
- Yes. Use 'Skip Delivery' to pause for one billing cycle. You can skip multiple months if needed.
- Can I buy Billie products without a subscription?
- Yes. Billie products are available at Target, Walmart, Ulta Beauty, and on mybillie.com for one-time purchases.