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How to Cancel Backblaze

Backblaze cancellation is completed entirely online. Your access continues until the end of your current billing period, but your backup data is deleted 30 days after cancellation.

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Quick Facts

Pricing (all plans)
Monthly£9.00/mo
AnnualBilled as $99 every 2 years£7.00/mo
2-YearBilled as $189£5.75/mo
Highest tier = £99.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for unused time. Access continues until the end of your current billing period.
After cancellation
Backup data is retained for 30 days after cancellation, then permanently deleted with no recovery option.

Cancellation Steps

Go directly to Backblaze cancellation page

  1. Sign in to Backblaze

    Go to secure.backblaze.com and log in with your account credentials.

  2. Download your backup files

    Click 'Restore' in the left menu and download any files you need before expiration.

  3. Go to Account Settings

    Click 'Account Settings' in the left sidebar to access your subscription options.

  4. Confirm cancellation

    Click 'Cancel Subscription' and confirm. You'll receive a confirmation email immediately.

Tips & Things to Know

  • Download all critical files before cancelling - backup data is permanently deleted after 30 days with no recovery.
  • The 2-year plan costs £5.75/month versus £7.50 monthly - consider switching plans instead of cancelling.
  • Backblaze B2 is separate from personal backup and won't be affected by your cancellation.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, you have 14 days from purchase to cancel online subscriptions for a full refund.
  • The FTC requires cancellation to be as easy as sign-up and confirmation to be sent immediately.

Frequently Asked Questions

Can I cancel Backblaze at any time?
Yes, you can cancel without fees or penalties, but no refunds are issued for unused subscription time.
Will I get a refund if I cancel mid-cycle?
No. Backblaze does not refund unused portions. Access continues until the end of your billing period.
What happens to my backup files after cancellation?
Files are retained for 30 days, then permanently deleted with no recovery option. Download them before expiration.
How long does Backblaze cancellation take?
Cancellation is instant. You'll receive a confirmation email immediately, though access continues until your billing period ends.
Is Backblaze B2 affected if I cancel personal backup?
No. B2 is a separate product with independent billing and continues unaffected.

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