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How to Cancel Aussie Broadband

Aussie Broadband provides NBN internet in Australia. Cancel through your account or by calling.

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Quick Facts

Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
No early termination fees on month-to-month.
After cancellation
Records retained.

Cancellation Steps

Go directly to Aussie Broadband cancellation page
  1. Log in to my.aussiebroadband.com.au

    Check plan.

  2. Contact Aussie

    Call 1300 880 905 or use live chat.

  3. Cancel

    Provide account details.

Tips & Things to Know

  • No lock-in contracts on most plans.
  • Port to new provider or cancel.
  • Return equipment if applicable.

Your Consumer Rights

  • Australian Consumer Law.

Frequently Asked Questions

Contract?
Most plans month-to-month.
Exit fees?
None on month-to-month.
Can I rejoin?
Yes.
NBN?
All NBN speed tiers.
Rated?
Highly rated for customer service.