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How to Cancel ASOS Premier

You can cancel ASOS Premier entirely online from your account dashboard. Your membership stays active until your next renewal date, then stops auto-renewing.

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
No refunds issued. Your membership stays active until your next renewal date.
After cancellation
Your account, order history, and saved items remain after cancellation. Only next-day delivery is removed.

Cancellation Steps

Go directly to ASOS Premier cancellation page

  1. Sign in to ASOS

    Go to asos.com and log in with your email and password.

  2. Go to your account

    Click your profile icon in the top right and select 'My Account' from the menu.

  3. Find Premier Delivery

    Select 'Subscriptions' from the left menu to view your active Premier membership.

  4. Cancel your membership

    Click 'Cancel' next to Premier Delivery and confirm. You keep access until your renewal date.

Tips & Things to Know

  • Note your renewal date in your account settings so you know when to cancel before being charged.
  • Standard free delivery on orders over £40 continues after Premier membership expires.
  • Save your cancellation confirmation email as proof you've cancelled before the renewal date.

Your Consumer Rights

  • The Consumer Rights Act 2015 protects you against unfair contract terms and misleading auto-renewal information.
  • The Distance Selling Regulations grant a 14-day cancellation right for online purchases, though subscription terms may apply differently.

Frequently Asked Questions

Can I get a refund if I cancel ASOS Premier?
No. ASOS does not issue refunds. Your membership remains active until your next renewal date.
When does ASOS Premier cancellation take effect?
Cancellation is instant online, but your membership stays active until your next annual renewal date.
What happens to my account after I cancel?
Your account, order history, and saved items remain intact. You lose next-day delivery and revert to standard delivery.
Does ASOS Premier offer a pause option?
No pause feature exists. You can only cancel or keep the subscription active, but rejoin anytime.
When should I cancel to avoid being charged again?
Cancel at least 2 - 3 weeks before your renewal date. Check your account settings for your exact renewal date.

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