Amex Platinum Card logo

How to Cancel Amex Platinum Card

American Express Platinum has a high annual fee with lounge access and travel perks. Cancel by calling Amex after redeeming points.

Tricky
Banking

Steps verified

Quick Facts

Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
No pro-rata refund on annual fee.
After cancellation
Records retained per FCA requirements.

Cancellation Steps

Go directly to Amex Platinum Card cancellation page
  1. Redeem points

    Transfer or use all Membership Rewards points.

  2. Pay off balance

    Clear any outstanding balance.

  3. Call Amex

    Call 0800 917 8047 to request cancellation.

  4. Return card

    Destroy the physical card. Request written confirmation.

Tips & Things to Know

  • Annual fee is £575 — cancel before renewal to avoid next charge.
  • Redeem all points before cancelling.
  • Consider downgrading to Gold or free card.
  • Lounge access and travel insurance end immediately.

Your Consumer Rights

  • Consumer Credit Act 1974.
  • FCA regulated.

Frequently Asked Questions

Annual fee?
£575/year.
Points expire?
Yes, immediately.
Downgrade?
Yes, to Gold or free card.
Lounge access?
Ends immediately.
Supplementary cards?
Also cancelled.