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How to Cancel Amazon Business

Closing Amazon Business is straightforward but requires admin access and advance preparation. Your business account closes separately from your personal Amazon account, and all data is permanently deleted upon closure.

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
Basic accounts are free. Business Prime refunds depend on subscription date and country law - contact support.
After cancellation
All business data including invoices, reports, and purchase history are permanently deleted upon closure. Download all documentation before closing.

Cancellation Steps

Go directly to Amazon Business cancellation page

  1. Sign in to Amazon Business

    Visit business.amazon.co.uk and log in with your admin account credentials.

  2. Go to Account Settings

    Click your account menu in the top right and select 'Account Settings'.

  3. Click 'Close Account'

    Scroll to the bottom, click 'Close Account', and select your reason from the dropdown.

  4. Confirm closure

    Review the warning, confirm your email, and click 'Confirm Closure'. Account closes within 24 hours.

Tips & Things to Know

  • Download all invoices and reports as PDFs before closing - they're permanently deleted after closure.
  • Complete or cancel all pending orders first - you cannot close with active orders in progress.
  • Cancel any active Amazon Business Prime subscription separately to avoid unexpected charges.

Your Consumer Rights

  • UK: Consumer Rights Act 2015 protects your right to cancel without penalty and requires clear cancellation terms.
  • Australia: Australian Consumer Law applies to your right to cancel your business account.

Frequently Asked Questions

Can I cancel Amazon Business at any time?
Yes, if you have admin access and no pending orders. If the close button is greyed out, contact support to resolve the issue.
Will I get a refund if I cancel Amazon Business?
Basic accounts are free. Business Prime subscribers may qualify for refunds of unused portions - contact support to check eligibility.
What happens to my invoices after closure?
All invoices and purchase history are permanently deleted. Download everything before closing - Amazon won't provide access afterwards.
Does closing Amazon Business affect my personal account?
No. Your business and personal accounts are completely separate. Closing business doesn't impact your personal account or Prime membership.
Can I reopen my Amazon Business account?
Closed accounts cannot be automatically reopened. Contact support to discuss options - your previous data won't be recoverable.

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