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How to Cancel Amazon AU Prime

Cancellation is done entirely online through your Amazon account dashboard with no penalties or fees. Your benefits end at the conclusion of your current billing period.

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Quick Facts

Monthly cost
£9.99/mo
£79.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Full refund only if unused. Annual members may request pro-rata refund within 30 days.
After cancellation
Your Amazon account, purchase history, addresses, and Prime Reading remain accessible. Only Prime-specific benefits are removed.

Cancellation Steps

Go directly to Amazon AU Prime cancellation page

  1. Sign in to your Amazon AU account

    Visit amazon.com.au and log in with your email and password.

  2. Go to Prime membership settings

    Click 'Account & Lists', select 'Your Account', then find 'Prime membership' under Memberships & subscriptions.

  3. Click 'End membership'

    Review what you'll lose access to, then click the confirmation button to cancel.

  4. Confirm cancellation

    You'll receive email confirmation. Your Prime benefits continue until the end of your billing period.

Tips & Things to Know

  • Annual members who cancel within 30 days may request a pro-rata refund by contacting support.
  • Your Amazon account, purchase history, and addresses remain accessible after cancellation.
  • Check your order schedule and upcoming Prime Day sales before cancelling, as benefits end immediately.

Your Consumer Rights

  • Australian Consumer Law protects against misleading conduct and unfair contract terms in subscriptions.
  • ACCC Consumer Guarantees ensure unfair subscription terms are not binding under section 139A.

Frequently Asked Questions

Can I cancel Amazon Prime Australia anytime?
Yes, with no early termination fees. Benefits end at the conclusion of your current billing period.
Will I get a refund if I cancel Amazon Prime?
Only if you haven't used benefits in your current period. Annual members may request pro-rata refunds within 30 days of purchase.
What happens to my account after cancellation?
Your Amazon account, purchase history, and Prime Reading remain. You lose Prime Video and Amazon Fresh delivery access.
How long does cancellation take?
The process takes 2-3 minutes online. You'll receive email confirmation within minutes. Benefits continue until period end.
Can I pause Amazon Prime instead of cancelling?
No pause option is available. You can reactivate anytime later without losing your account history.

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