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How to Cancel Amazon AU Prime

Cancellation is straightforward and done entirely online through your account. Access continues until the end of your current billing period. You may qualify for a full refund if you haven't used any Prime benefits since renewal.

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Quick Facts

Monthly cost
£9.99/mo
£79.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Full refund available if no Prime benefits used since renewal. Otherwise, no refund. Access continues until the end of your billing period.
After cancellation
Your Amazon account, purchase history, and order records are permanently retained regardless of Prime cancellation.

Cancellation Steps

Go directly to Amazon AU Prime cancellation page

  1. Sign in to Amazon Australia

    Go to amazon.com.au and log in with your account credentials.

  2. Go to Account > Prime Membership

    Click 'Manage Prime Membership' in your account settings.

  3. Click 'End Membership'

    Select the option to cancel your Prime membership.

  4. Confirm cancellation

    Review the final confirmation screen and click to complete.

Tips & Things to Know

  • Request a full refund if you haven't used any Prime benefits since your last renewal date.
  • Download or note any important Prime Reading content before your access ends.
  • Your Amazon account and all past orders remain completely intact after cancellation.

Your Consumer Rights

  • The Australian Consumer Law provides protections for auto-renewal subscriptions requiring clear cancellation mechanisms.
  • The ACCC requires transparent subscription pricing and straightforward cancellation processes.

Frequently Asked Questions

Can I get a refund when I cancel Amazon AU Prime?
Yes, you qualify for a full refund if you haven't used any Prime benefits since renewal. Otherwise, no refund is available.
Do I lose Prime Video when I cancel?
Yes. Prime Video access ends immediately with your membership cancellation.
What happens to my pending orders?
Pending orders are unaffected. Future orders will lose free Prime delivery benefits.
Can I rejoin Amazon AU Prime later?
Yes. You can rejoin at any time with no penalties or restrictions.
How long does cancellation take to process?
Cancellation is instant. Your membership stops renewing at the end of your current billing period.

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