How to Cancel Athletic Greens (AG1)
Cancellation is straightforward through your online account dashboard. The key is timing - you must submit your request at least 5 days before your next processing date to avoid being charged and receiving another shipment.
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Quick Facts
- Monthly cost
- £79.00/mo
- £948.00/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- Only the first pouch is refundable within 60 days. All subsequent charges are non-refundable.
- After cancellation
- Your account, order history, and credits are preserved indefinitely after cancellation. Account deletion requires contacting support.
Cancellation Steps
Go directly to Athletic Greens (AG1) cancellation pageLog into your AG1 account
Visit drinkag1.com, click 'Sign In', and enter your email and password.
Go to your Subscriptions section
Find 'My Subscription' in Account Settings to view your active subscription and processing date.
Open your subscription details
Click your AG1 subscription to see your exact processing date and next scheduled charge.
Click 'Cancel Subscription'
Select the cancellation button and confirm. You'll receive a confirmation email within minutes.
Tips & Things to Know
- Check your processing date now - AG1 charges 5 days before delivery, so missing the cutoff results in an unwanted charge.
- Consider pausing instead of cancelling - AG1 allows indefinite pauses while preserving your account and credits.
- Use any remaining promotional credits before cancelling, as unused balances are typically not refunded.
Your Consumer Rights
- UK Consumer Rights Act 2015 requires clear subscription terms and fair cancellation processes.
- FTC guidelines protect against deceptive subscription practices and state laws govern automatic renewal rights.
Frequently Asked Questions
- What is the cancellation deadline for AG1?
- You must cancel at least 5 days before your next processing date. Missing this cutoff results in an automatic charge and shipment.
- Will I get a refund when I cancel AG1?
- Only your first pouch is refundable within 60 days. All subsequent orders are non-refundable.
- Can I pause my AG1 subscription instead of cancelling?
- Yes. Pausing preserves your account, credits, and preferences indefinitely without cancelling.
- How quickly does AG1 process my cancellation?
- Cancellations are immediate. You'll receive a confirmation email within minutes confirming no further charges.
- What happens to my AG1 account after cancellation?
- Your account and data remain preserved indefinitely. You can reactivate at any time with your history intact.