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How to Cancel 24 Hour Fitness

24 Hour Fitness requires cancellation by phone, club visit, or mailed letter. You must provide 30 days' notice and billing stops at the end of your cycle.

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Quick Facts

Monthly cost
£35.00/mo
£420.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Prepaid memberships non-refundable. Month-to-month stops after billing cycle ends.
After cancellation
Membership records retained per privacy policy. Contact member services for data requests.

Cancellation Steps

Go directly to 24 Hour Fitness cancellation page

  1. Review your membership contract

    Check your agreement for notice period, early termination fees, and cancellation procedures.

  2. Call member services or visit your club

    Phone 1-800-432-6348 or speak to staff at your home club to request cancellation.

  3. Mail a written cancellation request if required

    Send a signed letter with membership details via certified mail to the corporate address.

  4. Confirm cancellation and monitor billing

    Request written confirmation and check your statements to verify billing has stopped.

Tips & Things to Know

  • Send cancellation letters via certified mail with return receipt for proof of delivery.
  • Call early morning to avoid long hold times at member services.
  • Check your state's gym laws - some states allow mail cancellation regardless of contract terms.

Your Consumer Rights

  • US gym cancellation protections vary by state - California, New York, and others have specific requirements.

Frequently Asked Questions

Can I cancel 24 Hour Fitness online?
No. You must cancel by phone, in-person visit, or certified mail letter.
What is the cancellation fee?
Month-to-month has no fee. Term contracts may have an early termination fee - check your agreement.
How long does cancellation take?
Most cancellations require 30 days' notice and take effect at the end of your billing cycle.
Can I freeze my membership instead?
Some membership types allow freezing for a reduced fee. Contact your club for availability.
Will I get a refund for prepaid months?
Generally no. Check your state's consumer protection laws - some states offer exceptions.

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